CRITICAL EVENT MANAGEMENT FOR THE

Healthcare Industry

There is currently no legislative requirement for organisations or venues to consider or employ security measures at the vast majority of public places to ensure preparedness and protection in the event of a terrorist attack.

However, that may change with the introduction of legislation in the form of the Protect Duty (Martyn’s Law).

There is currently no legislative requirement for organisations or venues to consider or employ security measures at the vast majority of public places to ensure preparedness and protection in the event of a terrorist attack. 

The ability to effectively prepare for a critical incident or crisis is based upon their day-to-day activity and Business Continuity Plans (BCPs).

What we do

Live operational support

Independent, external validation

Capability and resilience reviews

Crisis PR and communication

Risk horizon
scanning

Critical incidents & crisis

within healthcare

The media report almost daily on the crisis that the health and adult social care systems are in within the UK, from hospital waiting to staffing shortage. Is a system in crisis the new normal? 312 do not think so, although organisations will be responding as effectively as they can to the current critical incident or crisis they are dealing with, this can result in their preparation to be able to respond to future or unseen events challenging.

Organisational challenges

The healthcare sector is heavily regulated, with statutory and sector requirements, from the Health and Care Act 2022, the NHS Act 2006, Civil Contingencies Act 2004 (CCA), the CCA Contingency Planning Regulations
2005and industry requirements, audits and inspections from bodies such as the Care Quality Commission, commissioners of services and NHS England and the Department of Health.

Meeting the organisational needs to ensure compliance balanced with providing a safe and effective service for end users (patients and clients) provides a set of unique challenges to the sector; all balanced under the public and media microscope.

312 support to healthcare

312 offers a wide range of services to prepare healthcare providers with effective mitigation and response systems for a critical incident or crisis. 312 has a cadre of senior and experienced healthcare managers to provide expert advice, review and products to ensure any organisation involved in the delivery of healthcare is prepared. In addition to preparation, 312 can provide surge support in the event of a critical incident to assist in an effective resolution and prevent escalation and development into a crisis.

Risk & Crisis Management Services

Risk & Crisis Management Services

312 is a specialist and highly experienced team who provide operational and advisory services to businesses on risk mitigation and critical event management. This expertise comes from the frontline and the real-life experiences of our senior members contribution to the public sector including the emergency services, armed forces, NHS, Ambulance Trusts as well as advisors to the government.

Critical and crisis event management has not been a core consideration in general for businesses in the private sector, there is little expertise or experience available in the sector, this has all changed with the outbreak of the pandemic of COVID-19. 312 brings the expertise from public sector into the private sector.

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    Our promise to you

    Experienced crisis professionals

    Ongoing operational support

    !

    Risk horizon
    scanning

    Emerging threat identification

    Supporting your business

    Providing stakeholder assurance, rebuilding your business post-critical event, laying the foundation for the future.