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Protecting your business
in times of a crisis or critical event.

We are a highly experienced team who provide operational
and advisory services to businesses in critical event management.

Trusted and highly
experienced team.

A specialist and highly experienced team who provide operational and advisory services to businesses on critical event management with a primary focus on contagious disease epidemics and pandemics.

Supporting you to counter the threats to public and staff safety, financial and reputation loss to the organisation and its stakeholders through effective critical event management services.

The company has been established by experienced and proven specialists who have advised the public and private sector including Government, NHS and Ambulance Trusts on critical event management.

Our Services

312 critical event advisory logo
Drafting policies and procedures working with internal and external business advisors in relation to your critical event strategy, business continuity plan, employee handbook, insurance policies and other market and regulatory considerations.
The 312 critical event training logo
Identify and build the required internal critical event management team for the business. Providing team members with comprehensive training and support with refresher courses and annual appraisals through a bespoke CPD programme.
The 312 critical event operations logo
In the event of a crisis or critical event our experienced critical incident management team is available 24/7 to support the implementation of your procedures to provide a coordinated and cohesive response.
The 312 critical event audit & review logo
Detailed reviews of an organisations critical event management strategy, structure, process and it’s management and response capability. Providing an independent verification and confirmation of an organisations ability to manage a critical event for the benefit of stakeholders and external parties such as insurers and regulatory bodies.

Critical Event Services

Pre-Critical Event

Review an organisations ability to respond effectively to a critical event. Advise on the drafting of safe systems of work and governance systems including policies and procedures.

Live-Critical Event

An ambulance speeding by on the way to a critical incident
Establish a combined response team comprising of the organisations internal critical event management team with support from 312 specialists where required.

Post-Critical Event

A female holding a tablet, reporting on a critical event after it's happened
De-brief, gather and collate event information, analysis of events and the provision of a detailed review for the organisation’s senior management team.

312 Core Strengths

Supporting your business

The senior members of the team comprise of professors, doctors and senior policy advisors. Each of these members have accrued at least 20 years experience in their specialist field and are currently working within the public sector or have very recently left, enabling them to bring their specialist fields of expertise to 312 providing us with latest knowledge and real life experience in critical event management.

Providing stakeholder assurance

In the preparation and response to a crisis event you need the full support of your stakeholders. You need to have fully considered their risk and exposure. Engaging independent, qualified and experienced professionals enabling you to demonstrate you have considered their exposure and are applying strong corporate governance.

Rebuilding your business post-critical event

Businesses that have the full support of their stakeholder will be in a much better position to rebuild stronger and recover faster if built on a foundation of “best practice” corporate governance.

Our staff have Major Incident Leadership experience

COVID-19

A healthcare worker looking at monitors
Tactical On-call for the outbreak of COVID for National Ambulance Resilience Unit (NARU), establishing the National Ambulance Coordination Centre (NACC) for the Hazard Area Response Team (HART) transfers of patients in the containment phase of the pandemic.

Salisbury CBRN Novichok attacks

A large building with many windows
Tactical On-call for the outbreak of COVID for National Ambulance Resilience Unit (NARU), establishing the National Ambulance Coordination Centre (NACC) for the Hazard Area Response Team (HART) transfers of patients in the containment phase of the pandemic.

Middle East Respiratory Syndrome
(MERS)

Outside of the emergency department building
On behalf of National Ambulance Resilience Unit (NARU) coordination of the ambulance service response and liaison with Public Health England.

National Incident Liaison Officer and Tactical Advisor

critical event with buildings and land collapsing
On-call Tactical Commander for major incidents including the Boscastle Floods, mass casualty fatal coach accidents in Mevagissey and Looe in Cornwall and multiple complex multi-agency incidents.

Find out how we can support your business